Help & FAQ Center

Yes — our Free plan gives you 5 CV scans, 3 AI conversations, basic ATS optimisation, and full access to browse Trusted Live Jobs and the Ghost Job Detector, all with no credit card required.

Employer-direct vacancies sourced from company career pages, not scraped from expired third-party listings, refreshed daily. You can browse them without an account at /jobs, or use the full search, save, and AI match-score tools once you're logged in.

When you view a live job while logged in with a Career Profile, our AI compares the listing against your skills and experience and returns a match score, your strengths, the skills you're missing, and one concrete recommendation to improve your odds.

A free tool that checks any job listing for common warning signs of a fake or dead posting — vague duties, missing salary, contradictory urgency language, and more — and gives you an instant risk score. No sign-up required, and it works on listings you found anywhere, not just on CareerPilot.

A CV is a snapshot. Your Career Profile is a living record — skills, certifications, goals, and an automatically-updated Career Timeline of your applications, interviews, and offers — that powers every AI recommendation across the platform.

A shareable, always-current professional profile you can send an employer instead of a static PDF CV. Available on the Focus plan and above — toggle it on from your Career Profile page.

A single score on your dashboard reflecting how complete your profile is, how you're tracking against your target role, and how your applications are performing — with up to three specific recommendations to improve it. It recomputes automatically about once a week, or on demand.

Yes — Job Alerts let you set keywords, location, and remote preferences, and we'll email you when a new Trusted Live Job matches. Available from the Focus plan (1 alert) and Intensive (unlimited).

Absolutely. Our Career Strategy AI identifies your transferable skills and builds a step-by-step roadmap into your target industry — even without direct experience.

Yes. Everything the AI produces is fully editable. You have complete control.

Yes — fully. Our AI is trained on UK CV standards, British English, UK salary data, and competency-based interview formats. Built in the UK, for the UK market.

ChatGPT is general-purpose. CareerPilot is purpose-built for UK career strategy — trained on UK recruitment practices, ATS systems, and senior-level interview techniques — and it remembers your career profile and history, which a general chatbot doesn't.

Yes. 256-bit SSL encryption. We never sell your data. You remain completely anonymous unless you actively apply for a role.

Yes — no contracts, no hidden fees. Cancel anytime from your account settings.

Absolutely. Our AI is most powerful for experienced professionals — it highlights achievements you might overlook and maps your skills to current market demands.